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  • Clear-Coat
  • Fusion
  • Pruvia
  • Style Skins
  • Installation
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What are the different types of Clear-Coat?

Our flagship Clear-Coat products protect not just the screen, but the entire device including the front, back, and sides. Clear-Coat offers scratch protection that stands up to anything!

  • Clear-Coat Original was our first product — an ultra-clear protective film utilizing patented technology that wraps around the entire device without adding the bulk, featuring military-grade scratch protection, HD clarity and self-healing technology.
  • Clear-Coat Matte features all characteristics of Clear-Coat Original with added anti-glare and anti-fingerprint technology.

Learn more about Clear-Coat here.

What is Clear-Coat made of?

Our Clear-Coat products are made from USA military-grade polyurethane film, a clear and scratch-resistant material that measures less than 1/100th of an inch thick with an adhesive backing. Polyurethane films are used on cars, airplanes, and boats that prevent damage from rocks, and sand – plus every day wear and tear.

Will Clear-Coat hurt my device?

Quite the contrary! We made Clear-Coat to protect your devices from just about anything. The adhesive we use is semi-permanent, meaning it’s difficult to remove by accident but easy to remove if you wish. Keep your gear safe with Clear-Coat!

Does Clear-Coat make my device waterproof?

No, unfortunately, it does not. Water can still get in the seams — while Clear-Coat covers much of your phone, it is impossible to cover 100% of a device and all its seams.

How long does Clear-Coat last?

Clear-Coat lasts up to a year for smartphones with normal usage and two to three years for tablets and notebooks. If anything goes wrong with your Clear-Coat, for any reason, you can obtain a replacement under our Lifetime Replacement program.

Does Clear-Coat hide old scratches?

Yes, Clear-Coat helps hide those old scratches! It’s never too late, no matter how used your device is. Without Clear-Coat, it will get worse. So why not hide the old scratches and prevent new ones with Clear-Coat?!

Does Clear-Coat hide fingerprints?

Yes! Devices show grease, smudges, and fingerprints easily. Clear-Coat is resistant to them and will help keep your devices looking new, and our Clear-Coat Matte makes fingerprints virtually non-existent. Stop constantly wiping your phone on your shirt to clean it and start preventing fingerprints with Clear-Coat!

Where is Clear-Coat made?

Clear-Coat is hand-made in the U.S. Each and every piece is designed, manufactured, assembled, inspected, and shipped by a team member in our Philadelphia, PA facility.

Why don't you have a Clear-Coat for my product?

Don’t worry! We can design Clear-Coat for virtually anything. If you don’t see your product offered in our catalog, you can request a design. Head on over to the Request a Product form to submit your model.

Will Clear-Coat change the look and feel of my device?

At 1/100th of an inch thick most people can’t even see it once it’s applied! Choose Clear-Coat Original for a glossy finish that perfectly matches your screen or other shiny devices, Matte film for surfaces that don’t have any gloss to them, or a combination of both to match your device perfectly.

How can I clean my Clear-Coat after it's installed?

To clean your device with Clear-Coat installed, we recommend the following:

  • Turn off your device and unplug it.
  • Start by removing any dust from the screen with a dry microfiber cloth.
  • For fingerprints and smudges, spray glass cleaner or a non-streaking cleaner onto a dust-free side of your microfiber cloth.
  • Wipe the surface and corners, being careful not to let any excess moisture wick from the wipe or cloth.
  • Allow the screen to air dry.
  • If any residual streaks remain, use a microfiber cloth to buff them away.
Does Clear-Coat work with hard cases?

Clear-Coat works great with cases – but why would you use Clear-Coat AND a case? Your case traps dirt, sand, and dust inside that causes damage to your device every time you take it off. Clear-Coat keeps your device looking good as new by adding an extra layer in-between your device and the case. We even custom-cut our products to ensure 100% compatibility with virtually all cases.

What does “self-healing” mean?

Self healing means the film is capable of healing fine scratches simply by warm temperatures. This means that you may notice some dents or scratches in your film, and a few hours later they are gone – like magic.

Does Fusion cover the curves?

Unlike our Clear-Coat Original and Matte films, our Fusion impact screen protector does not cover the curves — it’s made thicker for better protection and has to stay flat against the surface.

What is Fusion made of?

Fusion impact screen protector is our patented film that consists of three layers of unique impact resistant materials. If you’d like to learn more, please read our blog post here.

What is Pruvia 360° Film made of?

Pruvia 360º Film is made of the same military-grade film you already know and love in Clear-Coat Original. It is made with a special blend of copper and silver nanoparticles to help keep your device’s surface safe from viruses and bacteria.

With Pruvia 360° Film, how long will my phone be protected from bacteria and viruses?

Pruvia protects your device for life! Our innovative product is powered by copper and silver nanoparticles that are lab-proven to reduce 99% of surface viruses and bacteria. This means you don’t need to clean or re-apply product for it to remain protected.

Should you wish to change out your Pruvia 360° Film, for any reason, you can obtain a replacement under our Lifetime Replacement program.

Will Pruvia 360° Film change the look and feel of my screen?

At 1/100th of an inch thick, most people can’t even see it once it’s applied! Pruvia 360° Film perfectly matches your screen so no one will know it’s there…except you!

How can I clean my screen after Pruvia 360° Film is installed?

We recommend using our Pruvia Copper Spray which provides the ultimate protection for your entire device. Simply use any glass cleaner, non-streaking cleaning fluid, or isopropyl alcohol (nothing more than 70% concentrate).

Why don't you have Pruvia 360° Film for my device?

Don’t worry! We can design Pruvia 360° Film for virtually anything. If you don’t see your product offered in our catalog, you can request a design. Head on over to the Request a Product form to submit your device.

Will Pruvia 360° Film work with any device?

Glad you asked! Pruvia works with thousands of devices including tablets, smartwatches, and laptops. Check out our complete device list to see if yours is covered, and if you don’t see it simply put in a request for us to design it for you!

What are the different types of Style Skins?

Style Skins offer personalization for all your devices and are decorative skins that seamlessly change the look and feel to make it yours. Our current lineup includes 24 colors and textures in the following categories: Wood, Silk + Stone, Carbon, Leather, Color, Camo, and Color Shift.

View our Style Skins Studio to see how our lineup will transform your devices.

What are Style Skins made of?

Style Skins are made of architectural-grade material designed to last for years. They are strong and durable, yet very thin and add no bulk.

How hard is it to install our films and decorative skins?

The best part about our global network of Mobile Outfitters Locations is that you’ll never have to install our films or decorative skins! Our professional installers will make sure the products you choose are installed perfectly on your devices and will be there to back it up with our Lifetime Replacement program.

If you obtain a replacement online and do need to install our products at home, check out these video instructions on our site.

What if I mess up during installation?

Not a problem! Mobile Outfitters offers Lifetime Replacements on all films, bumpers, skins, and cables! Simply go to the Get a Replacement page and follow the instructions, or visit any Mobile Outfitters location and have the professionals install it for you!

Does Clear-Coat damage the oleophobic coating on my phone?

No – rest assured that Clear-Coat will not damage the oleophobic coating, or any other coatings, on your phone or screen.

Can I take off Clear-Coat and reapply later?

No – once Clear-Coat is installed, you can not reapply it again later. The adhesive we use is semi-permanent, meaning it’s difficult to remove by accident but easy to remove if you wish.

You can always get a brand new replacement Clear-Coat by visiting one of our Mobile Outfitters locations, or filling out a form online.

How do I uninstall Clear-Coat?

Using your finger, start at a corner and begin to peel the film up. Once you get it started, get a tight grip on the film and slowly pull it off of your device. If there is any remaining dust or residue, simply spray a paper towel or microfiber cloth with our cleaning solution or glass cleaner, and wipe your device.

Can I return Mobile Outfitters’ products for a refund or exchange?

 

Many of our locations offer a 7-day satisfaction guarantee – if you are unhappy with your product for any reason, you may return to that location for a replacement or exchange. After 7 days, you can obtain a replacement under our Lifetime Replacement program at any time, as many times as you would like.

Please contact the location where you made your purchase to discuss your return. Click here to see a list of locations and contact information. Because all of our locations are independently owned and operated, the Mobile Outfitters corporate office is unable to look up your order information and process returns for purchases made at a Mobile Outfitters retail location.

NOTE: If for some reason you are unable to resolve your issue with the location which you purchased your Mobile Outfitters product, please contact us.

 

Mobile Outfitters has a Lifetime Replacement program...what does that mean?

If your product begins to fail (corners come up, adhesive fails, it gets a hole in it, etc.), simply go to any of our locations worldwide to obtain a replacement for a small installation fee. That’s all there is to it. Really!

Alternatively you may send your product back to us and we’ll provide you a replacement. Click here to request a replacement.

Do you have a reseller program?

Absolutely – we owe our success to our resellers, Master Licensees, and partners. If you’re interested in being one of them please fill out the form located here. After doing so, someone will be in contact with you as soon as possible.

Can I open a mall kiosk location selling Mobile Outfitters products?

Absolutely! We offer a turnkey mall kiosk program and Master License program that are available in countries around the world. Head over to a Become a Partner page to get started.

What is the nearest location where I can get Mobile Outfitters products installed?

Please navigate to our Visit Us page to see if there is a location near you. If you can’t find a location nearby, you can order any of our product online and install them yourself.

If you can’t find a location nearby, you can order any of our product online with our authorized online retailer and install them yourself.

Should I go to a mall location to get my product replaced under warranty?

By visiting our mall kiosk location to get your product replaced, you will also get a convenient installation service on the spot for a small fee. You can also go through a simple process on our website that can be found here. Going this route you will need to pay a small shipment fee and wait for the product to arrive.

Can I hire you for custom projects?

We’re available for your custom and large projects using an unlimited range of materials. You’ll get the unmatched quality, scale, and precision that comes with our state-of-the-art equipment, and award-winning industrial design team. We can design, manufacture and install just about any idea. Please contact us by sending an email.

You didn't answer all my questions in this FAQ!

For those infrequently asked questions, we recommend you contact us by sending us an email.

What is RapidCut?

RapidCut is our revolutionary cut-on-demand system for device protection and personalization. This lets our location worldwide to offer any of our products on demand at the time of sale. Choose from any of our products, and never be afraid that it will be out of stock.

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