If you’re ever unhappy with one of our products, we’ll make it right.
We make the most innovative products available on the market, and we back them with a Lifetime Guarantee. If you’re ever unhappy with any of our products, rest easy as they come with a Lifetime Guarantee.
Always built to last
We pride ourselves on making durable products that deliver a lifetime of joy to our customers. We guarantee your product to have the best quality and craftsmanship for as long as you own it.
How it works
Once you’ve purchased our product, just register within 60 days. After you’ve registered, you can easily submit a replacement request and we’ll take it from there for only a small shipping fee!
Don’t Forget to Register
Be sure to register your product once you get it to ensure your purchase is covered by our Lifetime Guarantee. It takes less than a minute. Click below to get started.
Get a Replacement
So, you figured out how to break one of our products. Impressive. Don’t worry, we’ll get you a new one. Just visit a nearby location to get your new product, or start the process online and have it shipped to you. Click below to get started.
If your product begins to fail (corners come up, adhesive fails, it gets a hole in it, etc.), or you aren’t able to install it right, simply send your product back to us. We’ll provide a replacement. That’s all there is to it. Really! Click here to request a replacement.
Many of our locations offer a 7-day satisfaction guarantee – if you are unhappy with your product for any reason, you may return to that location for a replacement or exchange. After 7 days, you can obtain a replacement under our Lifetime Guarantee at any time, as many times as you would like.
Please contact the location where you made your purchase to discuss your return. Click here to see a list of locations and contact information. Because all of our locations are independently owned and operated, the Mobile Outfitters corporate office is unable to look up your order information and process returns for purchases made at a Mobile Outfitters retail location.